SOC 2 Compliant
PCI DSS CertifiedWorkflow AI Agents
AI Quality Assurance for Call Center Agents
Automated QA providing feedback to improve agent performance and compliance.
Key Features
Powerful AI capabilities designed to transform your operations
Automated Call Scoring
AI evaluates 100% of calls against quality standards
Compliance Monitoring
Detect compliance violations and policy breaches automatically
Agent Coaching
Personalized feedback and coaching recommendations for agents
Performance Analytics
Track agent performance trends and improvement over time
Use Cases
- Call quality monitoring
- Compliance auditing
- Agent coaching
- Performance reviews
- Training identification
- Customer experience improvement
Key Benefits
- Score 100% of interactions
- Reduce QA costs by 80%
- Improve agent performance
- Better compliance
- Enhanced customer satisfaction
- Data-driven coaching
Industries We Serve
Trusted by leading organizations across multiple sectors
Call Centers
Financial Services
Insurance
Telecommunications
Healthcare
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