AI Agents for Collections & Recovery
Maximize collections with personalized AI that calls, texts, and emails.
Layerup's AI personalizes every call, text, and email, eliminates the cost of in-house hires or agencies, and operates 24/7.
A team of AI Collections Managers that work 24/7
Your AI Collection Managers handle multi-channel outreach—phone calls, texts, and emails—for higher recovery rates.
Phone
Our conversational voice AI agents are indistinguishable from humans, equipped with emotion, empathy, and the ability to engage naturally.
Text
Reach lendees with personalized and customized messages through any text platform, including RCS, SMS, WhatsApp, and more.
Rely on personalized, customized emails that are sent in conjunction with our other channels, ensuring a cohesive communication strategy.
Shift work from doing to approving
AI agents will continuously work on your behalf. Simply approve their work when you're ready to apply changes.
Citation of sources used
AI agents will always cite their sources from legal documents or company database.
In-depth chain of thought
AI agents will always think through complex problems and track their thought process.
Empower decisions with analytics
Stay in the loop with extensive analytics
Each AI agent provides detailed analytics on its specific operations, while also contributing to a comprehensive overview of all compliance activities, enhancing decision-making and transparency.
| Features | AI | BPO | In-house |
|---|---|---|---|
| 30+ languages | |||
| 50+ accents | |||
| Gender-based voice options | |||
| 24/7 availability | |||
| Adaptive conversational tone | |||
| Automated call scheduling and reminders | |||
| Real-time sentiment analysis | |||
| Dynamic script optimization | |||
| Multichannel support (phone, email, SMS, WhatsApp, etc.) | |||
| Unlimited scalability during peak periods | |||
| Instant onboarding and deployment | |||
| Advanced data analytics and reporting | |||
| Automated compliance checks | |||
| No overhead for training or office space | |||
| Built-in regulatory compliance | |||
| Comprehensive audit trail | |||
| Machine learning for better predictions | |||
| Integration with CRMs and ERPs | |||
| Cultural sensitivity training for AI | |||
| Ability to remember previous interactions |
AI Agents built with security in mind.
Security is a top priority, and we ensure that customer data is not used for model training.
We have strict measures in place to protect data privacy, adhering to industry standards and best practices to safeguard all information shared with us.
Best privacy practices, ingrained in our DNA.
Privacy is fundamental to our approach, and we are committed to safeguarding personal data.
We do not collect or store unnecessary information, and we employ robust security practices to ensure that customer data remains protected and confidential.
Your AI partner for collections.
We are at the forefront of innovation, consistently delivering cutting-edge AI solutions to ensure you stay ahead of the curve.
As your forward-thinking and dedicated partner, we are fully committed to driving your success in the fast-paced and ever-evolving world of AI.
AI that understands you.
Layerup AI Agents have access to and make decisions based on your company's integrations, just like a normal analyst would.
Latest News & Blogs
Explore our blog for the latest insights on how you can deploy AI within your enterprise for collections operations.
How to Increase Debt Collection Rates with AI: Comparing AI and Traditional Agencies
Explore the advantages of AI over traditional agencies in debt collection, highlighting enhanced borrower engagement, operational efficiency, and cost-effectiveness.
Boosting Debt Recovery Rates with AI-Driven Personalization
Explore how generative AI tailors outreach strategies, enabling banks and lending institutions to connect with borrowers more effectively, increase engagement, and improve recovery outcomes.
Maximizing Multi-Channel Outreach Using AI Agents
Learn how leveraging AI agents across phone calls, text messaging, and emails delivers a cohesive debt recovery experience, leading to higher response rates and improved borrower satisfaction.
Ready to learn more? Schedule a call with an AI Agent expert.
Schedule a 30-minute call to see how you can deploy AI agents for your collections operations.
